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Mission Statement:
Providing value through inventive design, quality products, and responsive service.







DELTA-THERM F.A.Q.

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Customer Service

  • Who do I contact for a service call?
  • What is your return policy?
  • How do I place a warranty claim?
  • What are your sales terms?
  • What is your freight policy?

    Pipe Tracing Products

  • Can I spiral wrap cable around the pipe?
  • Do I need to heat valves, supports, etc?
  • Does the type of insulation I use affect heat loss?
  • Is insulation really necessary?
  • Do PVC pipes have any special requirements?
  • What is a heat loss?

    Snow Melting Products

  • How does a Delta-Therm snow melting system work?
  • What components do I need for a fully functional system?
  • Choosing between MI snow melting cable assemblies and snow melting mats?
  • Is the snow melting system energy efficient?
  • What maintenance is required?
  • What is the difference between the DTC and MPS snow melting controls?
  • How do I properly ground an MI cable when using PVC pipe?
  • What's the difference between electric and hydronic snow melting?

    Roof Deicing Products

  • What problems can a roof deicing system help fix?
  • What is the difference between an MPS and a DTC120-G roof deicing controller?

    Floor Warming Products

  • What is the difference between floor warming and primary heating?
  • How do I program my 12P/24P thermostat?

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